Your satisfaction is our number one priority, every piece we sell is always 100% guaranteed*.
We guaranteed that your item(s) will be as described and in the condition presented in the listings on our website.
10-DAY EXCHANGE POLICY
If for any reason you are not completely satisfied with your purchase, it may be exchanged for an equal product or store credit provided it is returned and received by the Gallery within 10 days of the date on your receipt. The returned item must arrive in the same condition as when purchased along with the original packaging in order to process the exchange. Return shipping is payed by the buyer .
NO-REFUND OR EXCHANGE ON CERTAIN ITEMS
Any items that have been:
1) purchased when listed “on-sale”, “discounted” or on “clearance”;
2) purchased at a price that has been discounted or otherwise adjusted from the listed retail price; or
3) purchased as custom items, including but not limited to products or items that are custom made, site specific or otherwise altered or adjusted in any way; are considered final sales and may not be exchanged or returned